Terms
1. General
The contract made by you on-line with us incorporates
these terms, which shall prevail over any and all terms, proposed
by you.
You shall not be able to proceed with your purchase
until you have read and agreed to these terms. Please print these
online terms & conditions and retain a copy for your records.
Every effort is made to ensure the complete
accuracy of our website, however some prices/details contained on
the website may change from time to time and it is possible that
errors will occur. We will use our best endeavours to rectify any
errors, as swiftly as possible but we cannot be responsible for
any losses incurred.
All prices include VAT, where appropriate, at
the prevailing rate and are subject to any promotional offer or
discount.
We reserve the right to amend the specifications
of products. Products supplied may on occasion differ as a consequence
from those on display or advertised. In such instances, you will
be informed of an amendment and be given the option to cancel or
reselect accordingly. Unless agreed with you, the products supplied
will be of equivalent value, functionality and appearance. All on-line
promotional items are subject to these terms and availability. In
addition the offers are limited to one per customer and per household.
You cannot transfer the value of the offer products to any other
products. All promotional material on or relating to southportcarpets.com, 1stopflooring.com, afloorisforlife.com, arugisforlife.com,
arugisforlife.co.uk relates specifically and only to the websites
southportcarpets.com, 1stopflooring.com, afloorisforlife.com, arugisforlife.com,
arugisforlife.co.uk.
Payment can be made by credit, charge or debit
card at the time of order. The price of any product is the price
in force at the date and time of your order. You undertake that
all details you provide to us for the purpose of purchasing products
or services which may be offered by us on our web site will be correct,
that the credit charge or debit card, which you use is your own
and that there are sufficient funds available to cover the cost
of the products ordered. We reserve the right to obtain validation
of your credit charge or debit card details before accepting your
order.
We will not be liable for any extra costs incurred
by you as a result of incorrect or incomplete measurements or information
supplied by you.
It is our intention to process all online orders
within 2 [two] working days of receiving your order.
2. Payment
The online order shall not be deemed accepted
until we have received your valid credit charge or debit card payment
details and we have confirmed that your card issuer had authorised
payment for your on-line order. We are reserve the right to refuse
any order placed and in such instances you will be informed via
electronic mail or telephone using the contact details you registered
and confirmed at the time of placing your order. Refusal may occur
where the product is unavailable or we are unable to obtain authorisation
for your payment. When we accept your order we will confirm acceptance
to you by electronic mail to the email address you have given us
during the registration procedure and on ordering.
All reasonable efforts will be made to update
the website of any price changes as they occur. Should you place
an order and the price of any product is discovered to be erroneous
we will contact you advising you of the correct price of the goods.
You can then reconfirm or cancel your order. We will not be held
liable for any financial or consequential loss arising from an incorrect
price being displayed on the website.
3. Delivery & Acceptance
All products wherever possible will be dispatched
to you within 30 [thirty] days of receiving your order. Whilst we
make every effort to dispatch the products on time, we do not accept
liability for any failure to deliver on the stated date or at the
stated time.
Some of our products may not be in stock at
the time you place your order. In the event that we cannot deliver
the products within 30 [thirty] days of receipt of your order, we
will contact you in order to advise of the estimated delivery date.
At this point you have the option of reconfirming or cancelling
your order. We will not be held liable for any financial or consequential
loss arising from us not being able to complete your order.
If you are unable, for whatever reason, to take
delivery of your goods and the goods are returned to us by the carrier,
we reserve the right to charge you for any subsequent deliveries,
should such extra costs be incurred by ourselves for re-delivery
or return.
Our standard deliver charge is £15.00
(GBP) per order. Additional charges may be incurred for remote UK
addresses. International customers will be notified of the shipping
rates chargeable at the time of dispatch of your order. Goods delivered
direct by certain manufacturers to UK private addresses will incur
an additional £15 surcharge. This charge is levied by the
manufacturer and is, therefore, unavoidable. Your order will detail
this charge where applicable.
If we, or our nominated carrier, accidentally
damage goods in the course of delivery then our liability for that
damage is limited to the replacement of the goods or the value thereof.
We will not be liable for any consequential
loss or damage arising out of the late or non-delivery of goods,
and time and date of delivery is not of the essence of this agreement.
4. Your Right To Cancel
NOTE: You will not be able to cancel your purchase
of made to measure natural rugs once your order has been placed
with the maanufacturer. Our liability to you will be in accordance
with the manufacturers warranty only. We will not be held liable
for any financial or consequential loss arising from your purchase
of a made to measure natural rug, or where the customer has supplied
incorrect measurements or selected incorrect borders via our website.
You may return any products you have purchased
within 7 [seven] working days of delivery for any reason (including
if you simply change your mind). To do so you must notify us in
writing or other durable medium (including email) within those 7
[seven] working days. While in your possession, you must keep any
Products you intend to return to us in good condition. You must
arrange for and pay the costs of returning the Products to us. This
cost is entirely your responsibility and we will not refund or credit
any carriage charges you incur as a result of your cancellation
of your order. Upon receipt of the goods, and subject to them being
in satisfactory and resalable condition, you will then be entitled
to a refund from us, which will be paid as soon as possible, but
in any event within 30 [thirty] days. Please note that the refunds
will be made using the same method as the original payment i.e.
a credit or debit card.
You can also, by prior arrangement, return goods
in person to our business premises at the address given below.
5. Warranties
If you receive damaged products, note that fact
on the delivery note, even before you open the packaging to examine
the contents. If you are unable to open a damaged package in the
presence of the carrier, make sure that you sign for it as 'damaged
package - products not yet inspected', or something similar, so
as to warn the carrier that a claim may be forthcoming.
To cover the circumstances, please contact us
by email or telephone with as much detail of the damage or loss
as you can provide as soon after delivery as possible, so that the
Company can arrange for the dispatch of replacement products and
follow up the difficulty with the carriers. Please do not return
damaged products to the company unless or until requested to do
so as this may incur additional costs unnecessarily.
We will happily arrange an exchange, credit
or refund of the full purchase price paid for the products, once
we have examined them, but the cost of the delivery cannot be refunded.
Please note that the refunds will normally be made using the same
method as the original payment i.e., a credit or debit card.
6. Guarantees
We, through our suppliers, guarantee all products
against faulty workmanship and materials for a period of 12 months
from the date of delivery.
These guarantees do not cover fair wear and
tear; neglect; abuse or misuse of your goods; loss or damage through
whatever causation; or example fire, smoke, sunlight, weather, rusting,
corrosion, infestation via animals or boring insects, theft, or
explosion; accidental damage or consequential loss, etc. Our liability
is restricted to value of replacement goods only and we will not
be held liable for any consequential losses.
7. Claims
In the event of a claim occurring within 12
months of the date of delivery, please telephone on +44 (0)1704
547154
We will arrange to repair or replace the defective
item free of charge or, at our discretion, refund the price you
paid for the product. Should a product no longer be available it
will be replaced with a product that closely matches it.
We will not be liable for any consequential
loss or damage arising out of defective, damaged or wrongly delivered
goods over and above the value of those goods. This does not affect
your statutory rights.
8. Site Content & Disclaimers
We have used reasonable care and skill in compiling
the content of our website but make no warranty, express or implied,
as to the nature or accuracy of any material on the website and
cannot accept liability for any particular material on the website
or as a result of any use of or reliance placed upon information
contained within this website. Every care is taken in the digital
reproduction of all images used within the site. Due to constraints
in digital reproduction, differences in web browsers and monitor
displays, colour reproduction of rugs may not match the actual supplied
product. We will not be liable for any consequential loss or damage
arising should you rely on the accuracy of the digitally reproduced
images contained within this site.
All rug sizes are subject to manufacturer tolerances,
therefore the rug sizes given on the website should be used for
guidance only. All sizes stated are in centimeters.
Every effort is made to ensure complete accuracy,
however some prices/details contained on the website may change
from time to time and it is possible that errors will occur. We
will use our best endeavours to rectify any errors, as swiftly as
possible but will not be responsible for any loss incurred. All
products and prices are subject to availability.
Any material downloaded or otherwise obtained
through the use of the service is done at your own discretion and
risk and that you will be solely responsible for any damage to your
own computer system or loss of data that results from the download
of any such material.
9. Intellectual Property
Intellectual Property includes but is not limited
to our trade marks and service marks, website content and domain
names owned by Southport Carpets Limited.
All other trademarks and service marks used
within the website remain the property of their respective owners
and are used under license or by kind permission, where applicable.
10. Data Protection Compliance
At all times we will observe the requirements
imposed by the Data Protection Act 1998 and we will provide the
appropriate security to maintain the confidentiality of your personal
data.
11. Force Majeure
Neither you nor Southport Carpet Centre Limited
will be held liable for any failure to perform any obligation to
the other due to causes beyond your or our respective reasonable
control.
12. Applicable Law
We control and operate the web site from our
business premises within England. Accordingly the laws of England
and Wales govern claims relating to, including the use of, this
web site and the materials contained therein. If you choose to access
our web site from outside England and Wales you do so on your own
initiative and you hereby agree that in the event of a dispute between
Southport Carpets Limited and you the laws of England and Wales
will apply at all times.
www.southportcarpets.com, www.arugisforlife.com, www.arugisforlife.co.uk are wholly owned
and operated by
Southport Carpet Centre Limited
99-109 Eastbank Street, Southport, Merseyside, PR8 1DG, United Kingdom
Registered in England eg. no. 1865128
VAT registration no. 483591612 |
southport carpet centre 
