Personal
information
We are committed to protecting your privacy.
We will only use the information that we collect about
you lawfully (in accordance with the Data Protection Act
1998). We only collect information about you to process
your order. We
will not e-mail you in the future unless you have given
us your consent. The
following information is collected: your name, address,
phone number, email address, credit/debit card details,
IP address.
Your name, address, phone number and email address are
stored in order to speed up your checkout when making
future purchases from us. You
can check and amend the information that we hold about
you when making future purchases. You will have to enter your credit/debit card details
each time you make an online purchase from us. The personal information which we hold will be held securely
in accordance with applicable UK and European laws.
Cookies
We use cookies whilst you are on the site. We
do not record any personal details or store anything on
your PC that indentifies you to us or any other party.
In order to store items in your basket and make purchases you must ensure that your browser has
cookies enabled. If your browser is set to reject cookies
then, unfortunately, you may not be able to shop online
with us.
If you have any questions/comments about privacy, you
should email
us.
Ordering Safely
Every transaction we process is also checked for possible
fraudulent use. In the unlikely event of fraudulent or
unauthorised use of your payment card by someone else
to purchase goods from us on our server you must notify
your payment card issuer and us either by telephoning
+44 (0)1704 547154 or by emailing
us as soon as you become aware of
the unauthorised use of your card.
Once you have completed the selection of products you
wish to purchase you may proceed to place an order. As
soon as you click "checkout" your browser will
go into secure mode. Your web browser should display a yellow padlock in the status bar of your browser. Data relating to your order and your
personal and payment card details will all pass to our
server in an encrypted format. As an additional protection for you, our system is designed so that you cannot place an order until you are safely within secure mode.
We recommend that you do not communicate your payment
card details to anyone, including us, by e-mail. We cannot
be held liable for any losses you may incur in transmitting
information to us by internet link or by e-mail.
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